Privacy policy
Thank you for choosing The Peace of You Aromatics for your complete sensory experience. Please review our shipping policy below to understand how we handle shipping procedures.
Shipping Methods:
We offer the following shipping methods: Standard Shipping: Orders are typically processed within 1-2 business days and shipped via standard shipping services such as USPS and UPS. Delivery times vary based on the destination, but typically range from 3-7 business days within the continental United States.
Shipping Rates:
Shipping rates are calculated based on the total weight of the order and the shipping destination. Customers can view shipping rates at checkout before completing their purchase. We may offer free shipping promotions from time to time, which will be clearly communicated on our website and in promotional materials.
International Shipping:
At this time, we only offer shipping within the United States. We do not ship internationally. We apologize for any inconvenience this may cause.
Order Tracking:
Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.
Shipping Address:
Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you need to make changes to your shipping address after placing your order, please contact us at info@peaceofyouaromatics as soon as possible.
Shipping Damage:
In the rare event that your order arrives damaged during transit, please contact us immediately with photos of the damaged items and packaging. We will work with you to resolve the issue and arrange for a replacement or refund as necessary. Please retain all packaging materials and damaged items for inspection by the shipping carrier.
Shipping Delays:
While we make every effort to ensure timely delivery of orders, please note that shipping delays may occur due to factors beyond our control, such as inclement weather, natural disasters, or peak holiday seasons. We appreciate your patience and understanding in such situations.
Holiday Shipping:
During peak holiday seasons, such as Christmas and Mother's Day, please allow additional time for processing and delivery of orders due to high order volumes and potential shipping delays. We recommend placing your orders early to ensure timely delivery.
Contact Us:
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at info@peaceofyouaromatics.com. Our customer service team is available to assist you Monday through Friday, 9:00 AM to 4:00 PM CST.